Kano Model Analysis
Classify a feature from a functional and dysfunctional Kano response pair.
Kano Model Analysis
Browser-only calculations · No input data saved
Worked example results
- Kano code
- O
- Classification
- One-dimensional / performance
Rounded for display only. Export includes the inputs, results, method and assumptions. Refreshing or leaving the tool clears entered data.
Original advanced tool & legacy export options
The original migrated on-site tool is retained below so existing features, industry samples and legacy exports remain available. It is a local page, not another Base44 app. Its older scoring conventions may differ from the transparent native helper above.
How to use Kano Model Analysis
- Load the worked example to see the required input format.
- Classify a feature from a functional and dysfunctional Kano response pair. Use consistent units, periods and definitions.
- Select Calculate, review the assumptions and export the result for your project evidence.
Formula and method
Use the standard five-by-five Kano evaluation table: A attractive, O one-dimensional, M must-be, I indifferent, R reverse, Q questionable.
Interpretation and assumptions
One response pair is not a market conclusion. Aggregate representative respondents. Questionable answers need clarification; reverse requirements may indicate a distinct customer segment. The preserved original offers survey aggregation.
Results support professional judgement. They are not a certification of process stability, a financial commitment or a substitute for study design.
Frequently asked questions
How do I use the kano model analysis?
Classify a feature from a functional and dysfunctional Kano response pair. Load the example first, then replace all inputs with consistent process data and select Calculate. Use the standard five-by-five Kano evaluation table: A attractive, O one-dimensional, M must-be, I indifferent, R reverse, Q questionable.
What assumptions matter for kano model analysis?
One response pair is not a market conclusion. Aggregate representative respondents. Questionable answers need clarification; reverse requirements may indicate a distinct customer segment. The preserved original offers survey aggregation.
Are my calculator inputs saved or sent to a server?
These native calculations run in this browser tab. Inputs are not sent to a server or saved by this calculator. Download the result if you need a record; leaving or refreshing clears the form.