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Online BPMN 2.0 training

BPM and BPMN 2.0: Process Modelling, Analysis and Improvement

Learn BPM and BPMN 2.0 from strategy and discovery to events, gateways, process analysis, redesign and governance, with worked cases and optional practical activities.

12 modules · 54 lessons · 5h 41m video · English captions

What you will learn

  • ✓ Explain BPM foundations, strategy, roles and process performance
  • ✓ Scope and discover a process with architecture, SIPOC and stakeholder workshops
  • ✓ Model BPMN 2.0 activities, pools, lanes, gateways, events and data
  • ✓ Review token behaviour, exception handling, model quality and style
  • ✓ Analyse waste, root causes, flow and redesign trade-offs
  • ✓ Connect DMN, CMMN, automation, process mining and governance
  • ✓ Build and justify an end-to-end process improvement case

Course curriculum

1. BPM foundations (4 lessons)
  1. 1.1 — What is a Business Process
  2. 1.2 — What is BPM
  3. 1.3 — The BPM Lifecycle
  4. 1.4 — Roles in BPM
2. Strategy and performance (3 lessons)
  1. 2.1 — Linking Processes to Strategy
  2. 2.2 — KPIs CSFs and Process Performance
  3. 2.3 — Reference Models and Frameworks
3. Process architecture (4 lessons)
  1. 3.1 — Process Architecture
  2. 3.2 — Process Levels L0 to L4 and APQC
  3. 3.3 — Selecting Processes to Improve
  4. 3.4 — SIPOC and Scoping
4. Discovery and quality (4 lessons)
  1. 4.1 — Discovery Methods
  2. 4.2 — Running a Mapping Workshop
  3. 4.3 — Model Quality and Validation
  4. 4.4 — From Flowcharts and Swimlanes to BPMN
5. Core BPMN (6 lessons)
  1. 5.1 — BPMN in 10 Minutes
  2. 5.2 — Pools, Lanes and Participants
  3. 5.3 — Tasks, Sub-processes and Naming
  4. 5.4 — Sequence Flow and Basic Gateways
  5. 5.5 — Start and End Events, End States
  6. 5.6 — Collaboration and the Top-Level Diagram
6. Events (7 lessons)
  1. 6.1 — Catch versus Throw
  2. 6.2 — Message and Timer Events
  3. 6.3 — Boundary Events
  4. 6.4a — Error and Escalation
  5. 6.4b — Transaction, Cancel and Compensation
  6. 6.5 — Signal, Conditional, Link, Multiple and Terminate
  7. 6.6 — Event Sub-processes
7. Advanced BPMN (6 lessons)
  1. 7.1 — Task Types
  2. 7.2 — Loops, Multi-instance and Instance Alignment
  3. 7.3 — Special Sub-processes
  4. 7.4 — All the Gateways and Token Behaviour
  5. 7.5 — Data and Artefacts
  6. 7.6 — Choreography and Conversation Diagrams
8. Method and style (3 lessons)
  1. 8.1 — Descriptive, Analytic, Executable
  2. 8.2 — Method and Style Rules
  3. 8.3 — Common Mistakes and Validation
9. Analysis (4 lessons)
  1. 9.1 — Qualitative Analysis and Lean Waste
  2. 9.2 — Root Cause Analysis
  3. 9.3 — Quantitative Flow Analysis
  4. 9.4 — Process Simulation
10. Redesign and automation (4 lessons)
  1. 10.1 — Redesign Heuristics
  2. 10.2 — Decisions with DMN
  3. 10.3 — Case Management with CMMN
  4. 10.4 — Process Automation
11. Monitoring and governance (3 lessons)
  1. 11.1 — Process Monitoring and Controlling
  2. 11.2 — Process Mining
  3. 11.3 — Governance, Maturity and Change
12. End-to-end cases and optional practice project (6 lessons)
  1. 12.1 — Order to Cash
  2. 12.2 — Procure to Pay
  3. 12.3 — Customer Complaint
  4. 12.4 — Employee Onboarding
  5. 12.5 — Optional Practice Project Brief
  6. 12.6 — Review and Next Steps

Practice, assessment and certificate

Apply the concepts through 52 numbered practice tasks across 44 lessons. Ten introductory lessons have no separate task. Model the scenarios in your preferred BPMN tool; interactive diagram simulations are not included.

Complete every lesson and pass the new 30-question final exam at 80% (unlimited retakes, shuffled questions and options). The end-to-end process improvement project is optional, self-directed practice: SIPOC, as-is model, numerical analysis, justified to-be model, KPIs and governance. It is not submitted or marked and is not required for your certificate.

Your completion certificate includes your name, issue date, unique certificate number and online verification. A Google review is optional and can be skipped.

Frequently asked questions

Who is this course for?

Business analysts, process owners, improvement practitioners and anyone who needs to model and improve business processes. No prior BPMN qualification is required.

How is the training delivered?

Entirely online and self-paced, with 54 captioned video lessons across 12 modules, transcripts and practical modelling activities. The video runtime is 5 hours 41 minutes; allow additional time for optional practice.

What does A$350 include?

One payment in AUD, no subscription, 12-month course access, lesson materials, the final exam with unlimited retakes and a verifiable completion certificate. The price is not subject to GST.

How do I earn the certificate?

Complete all 54 lessons and pass the 30-question final exam with at least 80%. Practice activities are optional and do not require submission or assessor approval.

Is this a new final exam?

Yes. No standalone final exam was supplied with the course package. The final exam was developed from the supplied practice tasks to fit the Academy certificate requirements.

Are diagram simulations included?

The activities are learner modelling tasks and worked scenarios. Use your own modelling tool or worksheets; no embedded diagram simulator or BPMN XML model library is included.