Course overview

This online A3 problem solving training shows you how to work through a problem on a single A3 page, from background and current condition through root cause analysis and countermeasures to the implementation plan and follow-up. Watch 13 short video chapters at your own pace, then use the included A3 template (editable Excel and printable PDF) and pass the 20-question final exam to earn your A3 Problem Solving Expert certificate.

What you'll learn

• Explain what an A3 is and why the single-page format drives clear thinking
• Write a sharp problem statement with background and business context
• Map the current condition with facts and data, not opinions
• Set a measurable target condition
• Find root causes with 5 Whys and fishbone analysis
• Develop countermeasures that address the root cause
• Build an implementation plan with owners and dates
• Plan follow-up, check results and standardise what works
• Use the A3 to coach, align stakeholders and get decisions

Final exam & certificate

Finish every chapter and pass the final exam with 80% or more. Your certificate is issued in your name with a unique certificate number that anyone can check on our verification page.

LEAN 6 SIGMA HUB

PROFESSIONAL CERTIFICATE

Lean Six Sigma

This is to certify that

Your Name

has successfully completed all course requirements, including the prescribed learning modules and the final examination with a passing score of 80% or higher, and has demonstrated the knowledge and competence required for

Lean Six Sigma

in accordance with the Lean 6 Sigma Hub curriculum.

Lean 6 Sigma Hub Academy

Accredited training provider

CERTIFIED
2026

Issued 10 November 2026
Certificate ID XXXXXXX-XXXXXXX-XXXX

Credential valid: verify at leansixsigmahub.com/verify/XXXXXXX-XXXXXXX-XXXX · Issued in Sydney, Australia

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